Shipping policy

Shipping Policy (Revised)

Last Updated: May 31, 2026

We strive to deliver your CAMPROS CPĀ® family camping gear as efficiently as possible to ensure your upcoming trip is a success.

Where We Ship From

To ensure the fastest delivery across North America, all US orders are automatically allocated and dispatched from our fulfillment center and warehouses in the United States.

Shipping Coverage

We only ship to the contiguous United States (the 48 adjacent states). We do not ship to Alaska, Hawaii, PO boxes, APO/FPO addresses, or any U.S. territories (including Guam, Puerto Rico, American Samoa, and the Northern Mariana Islands).

Shipping Rates & Cut-off Time

We are pleased to offer FREE Standard Shipping on all orders within the contiguous United States, with no minimum order amount required.

All orders must be placed before 2:00 PM PT (Pacific Time) to begin processing on the same business day. Orders placed after the cut-off time will begin processing the next business day.

All applicable sales taxes are the responsibility of the buyer and will be calculated at checkout based on your shipping address. No additional customs or duty fees apply to orders shipped within the United States.

Delivery Estimates

Total delivery time = Order Processing Time + Shipping Time
  • Order Processing: 1-2 business days (Monday to Friday, excluding U.S. federal holidays)
  • Standard Shipping: 6-10 business days (Monday to Friday, excluding U.S. federal holidays)
  • Tracking: You will receive a tracking number via email as soon as your order is dispatched from our fulfillment center. You can use this number to monitor your shipment's progress in real-time.

šŸ¢ Corporate Ownership & Governance

This website and brand are owned and operated by:

  • Official Company Name: EVER STEP GROUP HOLDINGS LIMITED

  • Brand Name: CAMPROS CPĀ®
  • šŸ“§ Email: info@camprosbase.com
  • šŸ“žCorporate Helpline (HQ): +86 131-6804-7948 (Available Monday to Friday, 9:00 AM - 6:00 PM, GMT+8)

  • šŸ“Registered Address: Flat/RM 2512D, BLK F, 25/F, Golden Bear Industrial Centre, 66-82 Chai Wan Kok Street, Tsuen Wan, NT, Hong Kong

Please note that shipping times may vary slightly during peak holiday seasons or extreme weather conditions. If you have any questions regarding your delivery, please contact our support team at info@camprosbase.com.